Where’s my stuff?

We understand waiting for your items can be frustrating, and we want you to start using your parts as soon as possible no matter where in the world you are.

All of our delivery carriers offer interactive tracking options, enabling you the opportunity to redirect consignments or manage deliveries if you’re expecting to not be at the delivery address during the allotted window.

Our couriers are not authorised to leave parcels unattended without your permission, our insurance does not cover us to do so. A calling card may be left if the courier was unable to make contact at your premises.

If you haven’t managed any of the above, they take your well-travelled parcel back to your nearest depot for collection within 5 days from the first delivery attempt. Don’t forget to take your ID with you.

Sorry, we don’t offer guaranteed next-day delivery services.

However, stock dependant, your order may arrive next day for no extra cost!

If you are not home to receive your delivery, fear not! All of our delivery carriers leave a ‘attempted delivery’ card if they aren’t able to deliver a package, ready for you to rearrange your delivery for a more convenient day that suits you.

If you’re still having trouble receiving your order; you can always use the tracking information in the email they’ll send you to re-arrange delivery for a different time or place.

If you haven’t managed any of the above, they take your well-travelled parcel back to your nearest depot for collection within 5 days from the first delivery attempt. Don’t forget to take your ID with you.